When a person receives excellent service during this time when you encounter it so seldom, I think it is appropriate that employee’s should be given proper recognition. I recently purchased a high barn style shed from your friendly salesman. A crew of men built my shed “on site”. The crew worked very hard and did an excellent job. I commend your guy’s for their professional attitude. I think when a business person has these kind of employee’s, and may not be in a position to observe their day to day activities they should be told by customers of good service received.